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Privacy Policy
Last Updated: April 15, 2026
Welcome to SG Office Box! We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, www.sgofficebox.com, and our services. By accessing our website, creating an account, making a purchase, or otherwise engaging with us, you consent to the practices described in this policy. Please read it carefully.
1. Introduction & Data Controller
SG Office Box (“we,” “us,” “our”) operates the e-commerce platform at www.sgofficebox.com, offering stationery, cultural treasures, and desk accessories. We are the “data controller” responsible for your personal information under applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA) and the General Data Protection Regulation (GDPR) for users in the European Union/European Economic Area.
Our Contact Information:
- Website: www.sgofficebox.com
- Email:
workfication@sgofficebox.com - Mailing Address: 20 Upper Circular Rd, #01-24, Singapore 058416
- Phone: +65 9338 4888
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us using the details above.
2. Scope of This Policy
This Privacy Policy applies to all personal data we collect through:
- Our website (
www.sgofficebox.com) - Our mobile applications (if any)
- Communications via email, phone, or chat
- Social media interactions (when you contact us or tag us)
- In-person events or collaborations
- Any other services or features we may offer
This policy does not govern third-party websites, services, or applications that may be linked from our platform. We encourage you to review their privacy policies separately.
3. Information We Collect
We collect various types of information to provide, improve, and personalize our services. This includes:
A. Information You Provide Directly
- Account & Registration Data: Name, email address, password, phone number, and account preferences.
- Purchase & Transaction Data: Billing and shipping address, payment information (processed securely by our payment partners, not stored by us), order history, and delivery instructions.
- Communication Data: Messages sent via contact forms, email, live chat, or phone; feedback, reviews, ratings, and survey responses.
- Marketing Preferences: Your consent to receive newsletters, promotional offers, and updates.
- Profile & Creative Data: If you participate in contests, share creative content (e.g., photos of your stationery setup), or interact with community features.
- Customer Support Data: Information you provide when seeking assistance.
B. Information Collected Automatically
- Technical & Device Information: IP address, browser type, operating system, device identifiers, approximate location (based on IP).
- Website Usage Data: Pages visited, time spent, clickstream data, referral URLs, and interaction with site features.
- Cookies & Similar Technologies: We use cookies, web beacons, pixels, and similar tracking tools to enhance user experience, analyze traffic, and for advertising purposes. You can manage cookie preferences through your browser settings.
C. Information from Third Parties
- Social Media: If you connect your account via social platforms (e.g., Facebook, Instagram), we may receive certain profile information based on your privacy settings.
- Analytics & Advertising Partners: Data about your engagement with our ads on other websites.
- Service Providers: Payment processors may share limited transaction confirmation data.
- Publicly Available Sources: Occasionally, we might collect business contact information from public directories.
4. How We Use Your Information
We use your personal data for the following purposes, based on our legitimate interests, contractual necessity, legal obligations, or your consent:
- Order Fulfillment & Service Delivery: Process purchases, payments, shipping, and returns; manage your account; provide customer support.
- Communication: Send transactional emails (order confirmations, shipping updates), respond to inquiries, and notify you about service-related matters.
- Personalization & Improvement: Customize website content and recommendations based on your browsing and purchase history; improve our products, services, website functionality, and user experience.
- Marketing & Promotions: With your explicit consent, send promotional emails, newsletters, and special offers. You can opt-out at any time via the “unsubscribe” link in emails or by contacting us.
- Security & Fraud Prevention: Detect, investigate, and prevent fraudulent transactions and unauthorized access to our systems.
- Legal & Regulatory Compliance: Comply with applicable laws, regulations, court orders, or government requests.
- Business Operations: Conduct internal analytics, research, and development; manage corporate transactions like mergers or acquisitions.
5. Sharing & Disclosure of Your Information
We do not sell your personal data. We may share information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operations (e.g., payment processing, shipping carriers, IT support, email marketing platforms, analytics). These partners are contractually obligated to protect your data.
- Legal Requirements: If required by law, court order, or governmental authority; to protect our rights, property, or safety, or that of others.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition, where personal data may be transferred as a business asset.
- With Your Consent: For any other purpose, we will obtain your explicit consent before sharing.
International Transfers: Some service providers may be located outside Singapore (e.g., in the US, EU, or other regions). We ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Measures include encryption, firewalls, access controls, and secure protocols. However, no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain conditions.
- Restriction/Objection: Object to or restrict certain processing activities.
- Data Portability: Request transfer of your data to another service provider in a structured format.
- Withdraw Consent: Withdraw previously given consent for marketing or other purposes.
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
- Manage Cookies: Adjust browser settings to refuse cookies or alert you when cookies are being sent.
To exercise these rights, please contact us at workfication@sgofficebox.com. We may need to verify your identity before processing your request. We will respond within a reasonable timeframe, as required by law.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods:
- Account data: As long as the account is active or as needed for customer service.
- Transaction data: As required by tax and accounting laws (typically 5-7 years).
- Marketing data: Until consent is withdrawn or you opt-out.
. Inactive accounts may be deleted after a period of prolonged inactivity.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 16 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data. Parents or guardians who believe we may have collected a child’s data should contact us immediately.
10. Third-Party Links & Services
Our website may contain links to third-party sites (e.g., social media, payment gateways, shipping trackers). We are not responsible for the privacy practices or content of these external sites. Please review their respective privacy policies before providing any personal information.
11. Cookies & Tracking Technologies
We use cookies to remember your preferences, analyze site traffic, and deliver relevant advertisements. Categories include:
- Essential Cookies: Necessary for website functionality (e.g., shopping cart, login).
- Performance Cookies: Help us understand how visitors use the site.
- Functional Cookies: Enable personalized features.
- Advertising Cookies: Used by us and our partners to show targeted ads.
You can adjust your browser settings to block cookies, but this may affect website functionality.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. The “Last Updated” date at the top will be revised accordingly. We will notify you of significant changes by posting a prominent notice on our website or via email where appropriate. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please reach out to us:
SG Office Box
Address: 20 Upper Circular Rd, #01-24, Singapore 058416
Email: workfication@sgofficebox.com
Phone: +65 9338 4888
For users in the EU/EEA, you also have the right to lodge a complaint with your local data protection supervisory authority.
Create, Inspire, Thrive.
Thank you for trusting SG Office Box with your stationery and cultural journey.